Job Description - Maintenance Supervisor

Mission Statement: “As a member of the Perennial Properties Team, I will strive to provide the best apartment community living for each and every one of our residents. Our Residents and Service Representatives will be met with the utmost courtesy, professionalism and sense of promptness in every instance.”

Location: On site

Job Classification: Non-Exempt/Hourly

Reports To: Maintenance Supervisor and the Community Manager

Supervises: N/A

Hours: 8:30 – 5:30 Monday thru Friday.

This position requires the ability to work overtime. Employee will be responsible for carrying a cell phone or pager.

Competencies and Education: Must be competent in the areas of accountability, communication, customer service, teamwork, planning and organization. A minimum of a high school education is required and the position requires the ability to read and write English fluently and the ability to perform basic to intermediate mathematical functions.

Other Qualifications Required:

• Minimum of 2 years Apartment Maintenance experience
• Type 1 and Type 2 refrigeration certification and a working knowledge of all aspects of hvac maintenance.
• Satisfactory completion of the Company's maintenance testing.

Position Requirements:

• Must have own tools
• Excellent communication skills
• Troubleshooting and problem solving skills
• Strong organizational skills
• Strong time management skills
• Professional image
• Strong customer service skills
• Leadership skills

Physical Requirements:

• Ability to lift up to 100 lbs.
• Ability to push/pull up to 300 lbs
• Ability to climb a ladder up to 40 feet
• Ability to use hand tools and test equipment
• Ability to kneel, stand, stoop for extended periods of time
• Ability to withstand all weather conditions including temperatures in excess of 90 degrees
• Access and ability to drive a car

Some examples of work where these physical requirements would apply are moving appliances from one apartment to another with a hand truck, hanging lighting fixtures, moving furniture, climbing a ladder to change an exterior building light, and loading and unloading building materials.

Maintenance and Technical Responsibilities:

• Perform inspections of the Property in its entirety and make repairs as needed to prevent liability or further damage.
• Perform monthly preventive maintenance task to ensure efficient operations and upkeep of the buildings, heating and air conditioning systems, elevators, fire safety equipment, swimming pool, fitness room, gate system, irrigation, and exterior lighting.
• Perform various maintenance work request for residents including, but not limited to plumbing repairs, appliance repairs, hvac repairs, electrical repairs, and carpentry repairs.
• Perform inspections and repairs of vacant apartments to reach rent ready status.
• Perform inspections of all maintenance equipment, hand tools, and personal protective equipment to ensure that it is in good working condition. 
• Maintain the grounds and common areas to present good curb appeal.
• All work is to be performed in strict adherence to OSHA guidelines.

Administrative Responsibilities:

• Responsible for organizing and managing inventory control of the shop.
• Responsible for purchasing all supplies and appliances within the Property's budgeted guidelines. Notify the Manager of any expenses that exceed set budget limits and require prior authorization.
• Complete documentation on all completed work orders regarding specific repairs done and date and time of completion.
• Maintain the MSDS Logs and perform training on different chemical usage.
• Develop and manage the Property's monthly preventive maintenance schedule and keep documentation on the work performed including dates, unit numbers and building numbers.Participate in on-going internal and external training related to areas of the position.

Management Responsibilities:

• Responsible for reviewing and delegating work orders daily.
• Responsible for overseeing and inspecting the work of subordinates.
• Monitor work performance of external contractors.
• Responsible for addressing performance issues and participating in the employee performance evaluations with the Manager.
• Responsible for ensuring that all proper protective equipment is used and that all employees adhere to the Company's safety guidelines.
• Responsible for the development and training of all subordinates.

General Responsibilities:

• It is the employee's responsibility to continue to develop and refine their skills to improve performance in their position and to be eligible for promotion.
• Maintain a professional image and follow the Company's dress code.  Represent the Company in a professional manner while on-site and off-site during business related functions.
• Accept tasks that may benefit the property and assist in the team meeting and exceeding goals.

Disclaimer: This job description is not designed to be a comprehensive list of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified, disabled individuals for performance of essential duties and responsibilities.

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